Strong communication with our clients is a high priority during our design process. Getting a project started is sometimes the hardest part, so we aim to alleviate the stress from our clients as much as possible. Hear what those who have experienced the process have to say.
After having issues with other aspects of the building process, Definitive Drafting was a breath of fresh air. I will be recommending Definitive Drafting to anyone that asks.
I was referred to Definitive Drafting by a local builder. They advised me Paul was reasonably priced and were happy with his work. I love my home, the layout is perfect. Paul advised me on which areas not to compromise within my budget and I am so glad I took his advice as this ended up being a lovely feature of my home. Paul was very helpful, informative and answered all of my questions during and after the drafting stage. He came up with a design which suited my narrow slightly sloping block and my family’s living needs within a specified size due to budget. Paul was very flexible with my work commitments and even came to my office to meet on more than one occasion. My builder commented on how impressed he was with the plans provided ready for submission to council and mentioning that he even did the drainage plan which made submitting plans easy for him. When my builder asked for changes (only minor) Paul was more than happy to liaise with my builder and made the changes straight away. I cannot fault the service received, was excellent.
With our latest house design we wanted something vastly different to our previous house, more of an open plan. We went to one drafts person and although they were pretty good, we just knew that we could find someone that understood us better and could bring our vision to reality. We found Paul from Definitive Drafting through a recommendation and this turned out to be a recommendation that we are extremely grateful for.
Upon our first meeting, we gave Paul a very basic sketch of what we wanted and within a few days he had the first draft for us to look at. To say we were blown away is an understatement! We really only changed a few minor details (more about us changing our mind on a few things), but our house that we now live in is pretty much the same as Paul’s very first sketch. Nothing ever seemed an issue for Paul, any change was done without a fuss and super-fast.
We have since recommended Definitive Drafting to two separate friends and both are just as stoked with Paul’s absolute professional approach in both his drawings and customer relations. I can confidently and strongly recommend Definitive Drafting to anyone needing a fantastic drafting company.